Please allow reasonable time for the Production and Delivery of your order and refer to the below as a estimated guide of an average order.
Most orders are processed within the next 24 – 48 hours of receiving the order and we will then be in touch with you to provide further information for payment and to request artwork (if required).
Please allow between 24 – 72 hours for artwork turnaround, this can sometimes be much faster or takes a bit longer depending on how busy we are but we will do our best to get back to you as soon as we can for artwork approval and sign off.
Orders are shipped from our Sydney NSW warehouse and can take 3 to 7 business days to reach you depending on where you are located. In rural areas it can take up to 10 business days especially with bulky items.
We currently do not offer a store Pick-Up service.
Deliveries may occasionally be delayed due to weather, courier issues, accidents, illness and other unforeseeable factors. Please check directly with the delivery carrier for your order if your package has been delayed but please note that WEK is not responsible for unexpected delays caused by inclement weather or delivery carrier service interruptions.
All orders are subject to verification, and occasionally this verification may delay your order.
- Once your order has been verified, you will receive an order confirmation email.
- Once your order ships, you will receive a separate order shipped email with your tracking information.
We offer FREE shipping on most items but when shipping is charged, it will be determined based on shipping service, destination address, and weight of your order. You will be notified of your actual shipping charges prior to confirming and paying for your order.
Due to varying item availability and warehouse locations, your items may be shipped separately when you place an order for multiple items. You will not be charged extra for split shipments.
We ship to all State within Australia.
Please see our Terms and Conditions page